Reference

How bigo889 Handles Your Personal Information

Your account data — from your login credentials to the wallet details you use with DANA, OVO or GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected only for account useWallet details kept separateYour right to request changesContact us to update recordsApplies where local law permits

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account security and data integrity are built into how we run the platform day to day. SSL encryption is active on every page, so information you enter — including your DANA, OVO or GoPay wallet number during a deposit — travels securely. Internally, access to personal account data is role-restricted and logged. Players in Bekasi and across Indonesia can trust that their account details are not accessible to anyone outside the teams authorised to service transactions and support queries.

SSL Encryption

Every connection to bigo889 runs over SSL, protecting the payment and account data you submit — including wallet numbers and login credentials.

Cookie Controls

We use session cookies to keep you logged in and store lobby preferences. You can clear or block cookies through your browser settings without losing your account.

Retention Rules

We hold your data only while your account is active or as local regulations require. Close your account and request deletion — we process it through support.

Data Access Request

You have the right to ask what data we hold on you. Submit a request via live chat or support email with your registered account details and we will respond.

What This Privacy Policy Covers

bigo889 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bigo889, we collect the information needed to run your account — your name, email address, phone number and the payment method you connect, whether that is DANA, OVO or GoPay. We use this data to process deposits and withdrawals, verify

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your identity, and respond to support requests. We do not sell your personal data to third parties, and we do not share it with outside organisations except where we are required to by the applicable law in your jurisdiction. Cookies are used on our platform to
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keep your session active and to remember your lobby preferences — you can manage cookie settings through your browser at any time. Data we hold is kept only for as long as your account remains active or as required under applicable local regulations. If you close
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your account, you may request deletion of your personal data by contacting our support team. Access to your data is restricted internally — only staff who need it to service your account or process your transactions can view it. This policy applies to accounts opened and
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used where local law and eligible regions permit access to bigo889.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access the personal data we hold on your account, request a correction, or ask us to delete your records, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly. We aim to respond to data-related requests as fast as operational queues allow.

Live Chat Open the live chat widget inside your account dashboard to submit a data request or ask about what information we hold on you.

Email Support Send your data access or deletion request to our support email address, which is listed in your account settings under Help.

Account Settings Some data updates — like your phone number or preferred wallet — can be changed directly inside the Account Settings section of your profile.

Privacy Policy — Common Questions Answered

The questions below cover what our users ask most often about their data, their rights, and how this privacy policy applies to their account.

We collect your name, email, phone number and the wallet details you provide — such as your DANA, OVO or GoPay account — to verify your identity and process payments.

We do not sell your data. We only share it where required by applicable law in your jurisdiction — not with advertisers or unrelated commercial partners.

Contact our support team via live chat or the support email listed in your account settings. Include your registered email so we can locate your records and respond.

Yes. If you close your account, you can request deletion of your personal data through support. We process it in line with applicable local data regulations.

Wallet references are stored only to process your transactions. They are not shared externally and are removed from our active records when you close your account and request deletion.

We use session cookies to keep your login active and save lobby preferences. You can manage or clear these at any time through your browser's cookie or privacy settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Accountbigo889 Login

How bigo889 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Privacy Policy — Common Questions Answered

01 What personal data does bigo889 collect when I open an account?

02 Does bigo889 share my data with third parties?

03 How do I request access to the data bigo889 holds on me?

04 Can I ask bigo889 to delete my personal data?

05 How are my DANA, OVO or GoPay wallet details stored?

06 What cookies does bigo889 use and how do I control them?

Privacy Policy

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